tike 999 — Our Commitment to Responsible Gaming
Keep the fun in gaming — so it stays enjoyable and never becomes a habit or a problem. tike 999 always puts the wellbeing and safety of players first.
Keep Gaming as Entertainment
Online betting and casino games are a form of entertainment — but they are only enjoyable when you have full control over your budget, time, and state of mind. tike 999 believes that playing with a balanced and informed mindset is what makes it genuinely fun. People come here for the enjoyment of the game, not in hope of winning — that is the principle we stand by.
Under our Terms and Conditions, no person under the age of 21 is permitted to create an account or play any game. Age verification is an integral part of our registration process. Allowing a minor to use an account is a direct violation of our policy.
If you are questioning your own gaming habits — or feel that someone close to you is spending too much time or money — please read this page carefully. Our FAQ section has more answers about responsible gaming.
tike 999 never wants any member to face financial hardship or damage to family relationships. We are with you at every step — if you ever feel you need help, reach out via our 24/7 live chat or email.
Tools to Keep Yourself in Control
tike 999 offers several personal control features that you can activate at any time from your account settings or through live chat.
Set Deposit Limits
Set a maximum amount you can deposit daily, weekly, or monthly. Lowering the limit takes effect immediately; increasing it requires a waiting period.
Financial ControlSession Time Limit
Set a time limit for how long you can play in one session. Once the set time is up, your account will automatically log out.
Time ControlTake a Break
If you need to step away for a while, you can temporarily suspend your account for anywhere from 24 hours to six weeks.
Temporary BreakSelf-Exclusion
You can close your account for a fixed period or permanently. Once this request is made, it cannot be reversed on your own.
Long-Term ProtectionReview Gaming History
View your deposit, withdrawal, and betting history at any time from your account dashboard to understand your spending patterns.
TransparencyDirect Support Team
Contact our support team via 24/7 live chat or email. Help is available in both Bengali and English.
Direct HelpRecognise the Warning Signs
Problem gambling can develop gradually and is often hard to spot early. If you notice any of the signs below in yourself or someone you know, take it seriously.
- You keep betting more to chase losses — with the thought that playing a little longer will get it back.
- Betting is causing you to lose focus on family, friends, or work, and you are avoiding important responsibilities.
- You are taking loans, drawing on savings, or spending money needed for daily expenses on betting.
- You want to cut down or stop but cannot — you keep making decisions and then breaking them.
- During times of stress, frustration, or loneliness, you automatically turn to betting or casino games.
- Family or friends have expressed concern about your gaming and you are trying to hide it from them.
- You need increasingly larger bets to get the same level of enjoyment.
If you notice these signs, seek help rather than blaming yourself. You can learn more about tike 999's values and player-centred approach in our About Us section.
Where to Find Support
If you are struggling, do not face it alone — family, professional counsellors, and the tike 999 support team are always ready to help.
tike 999 Live Chat
Any time, day or night — reach us on our 24/7 live chat. Setting limits, taking a break, or self-excluding — all of it can be done instantly. Support is available in both Bengali and English.
Email Support
Write a description of your issue and send it to our support email. Our team will respond as quickly as possible and help you take the necessary steps.
Family and Trusted People
Talk to someone close to you. If a family member or friend understands the situation, they can encourage you to take the step toward professional support.
Professional Counsellors
Speak with a mental health professional or a counsellor specialising in behavioural addiction. This is not a sign of weakness — it is a courageous decision. Several social and mental health organisations in Bangladesh offer support in this area.
Financial Advice
If gaming has caused financial difficulties, speak with a bank or financial adviser. You can get help with budgeting and managing debt.
tike 999's Commitment
tike 999 is an entertainment platform, not a financial solution. We never claim that betting can be a regular source of income. Our support team may reach out to members who show signs of a problem — always with care, never with judgment.
We strictly prevent minors from playing. If you believe a minor may have access to your device or account, take steps to verify identity and put the necessary protections in place.
Under our Privacy Policy, all information related to responsible gaming is completely confidential and is not shared with third parties. Your personal information is kept secure.
Remember — asking for help takes courage. tike 999 is always here for you.